Queensland Government

Accessing government information

Right to Information is the Queensland Government's approach to giving the community greater access to information. The Queensland Government has made a commitment to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.

The legislation came into effect on 1 July 2009, namely:

Right to Information aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

Accessing government information

Before submitting a Right to Information application, or Information Privacy application for access to documents containing your own personal information, you should check to see if the information is already available by another means.

Our publication scheme (oming soon) describes and categorises information routinely made available from the Office of the Independent Assessor.

Some of the Office of the Independent Assessor’s information may be released administratively by business units. You can access this information without having to lodge a formal application.

Administrative access may be used for:

  • certain types of non-personal information that is not sensitive or confidential
  • an individual’s own information but not that of another person, unless consent has been provided.

Please contact the relevant business unit directly for any information which may be released administratively.

If you are unable to find the information you are searching for, please contact a Right to Information Officer.

Application forms

Requests for access to information under Right to Information and Information Privacy must be made using the approved Right to information and information privacy information access application form.

Submitting your application

Unless you are using the online RTI application system, completed applications should be sent by mail or email to the Right to Information Team

Fees and charges

There is an initial $49.70 application fee for all Right to Information applications. This fee cannot be waived.

There is no application fee for Information Privacy applications.

No processing charges are payable if the agency spends less than 5 hours processing an application. If the agency spends more than 5 hours, the charge is $7.70 for each 15 minutes (or part thereof) spent processing the application.

The applicant is not charged for processing of documents that contain personal information.

The Office of the Independent Assessor may also charge 25 cents per A4 page if the applicant wishes to receive black and white photocopies. No charge will apply to access documents on CD/DVD.

Statutory time frames

Valid applications must be processed within 25 business days of receipt. A further 10 business days can be added if consultation with third parties is required.

The Office of the Independent Assessor may negotiate a further extension of time with the applicant, if additional processing time is required. This extension of time does not affect an applicant’s right of review.

Amending personal information held by government

You can apply to have your personal information held by the Queensland Government amended if you believe it is:

  • inaccurate
  • incomplete
  • out-of-date
  • misleading.

If you wish to amend the personal information, you must first complete the Information Privacy Personal Information Amendment Application Form and send the completed application to the Right to Information Team.

Right of review of RTI decision

If you are dissatisfied with our decision, you can apply to have that decision examined under internal review by an RTI Officer of equal or higher level. Alternatively, you may apply for an external review direct to the Office of the Information Commissioner, irrespective of whether the Office of the Independent Assessor has internally reviewed the decision.

An application to have a decision internally reviewed must be made within 20 business days of the date of the letter communicating the original decision. If you remain dissatisfied with the Office of the Independent Assessor’s internal review decision, you may still request an external review by the Information Commissioner.

For external review, you must apply in writing to the Information Commissioner within 20 business days of the date of the internal review decision, or within 20 business days of the original decision if you elect to bypass internal review and proceed direct to external review.

Contact a Right to Information Officer

Right to Information Team
Department of State Development, Manufacturing, Infrastructure and Planning (for the OIA)
PO Box 15009
City East Qld 4002
Phone: 07 3452 6949
This email address is being protected from spambots. You need JavaScript enabled to view it.

More information