Queensland Government

Please note, the Office of the Independent Assessor (OIA) currently takes complaints about all local governments in Queensland, excluding Brisbane City Council (BCC). BCC will come under the OIA’s jurisdiction after the local government elections in March 2020. Until then, complaints should continue to be made to BCC.

A councillor conduct complaint can be made to the Independent Assessor in the following ways:

  • online complaint form
  • phone: 1300 620 722 (9am-5pm Monday-Friday)
  • mail: PO Box 15031, City East QLD 4002
  • in person by appointment: Level 13, 53 Albert Street, Brisbane QLD 4000

If a complaint is made vexatiously or for improper purposes, the complainant may be prosecuted under the amended Local Government Act 2009.

1300 620 722
By appointment:
Level 13
53 Albert Street


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