Queensland Government

It is vital that Queenslanders trust in their system of local government. Queensland’s councillor conduct complaints process supports everyday people and local governments to hold Councillors and Mayors accountable to the communities they serve.

By reporting misconduct, you are playing a role in helping to make local governments stronger. The Independent Assessor will assess and may investigate your complaint. If evidence indicates that a councillor or mayor’s behaviour is misconduct the Councillor Conduct Tribunal will hear the matter and impose the appropriate sanction.

Note, we do not currently take conduct complaints about Brisbane City councillors. This will transition to the OIA after the March 2020 local government elections. Until then, complaints should continue to be made to the BCC.

A councillor conduct complaint can be made to the Independent Assessor in the following ways:

  • the online form (DOC, 120KB) which you attach and email to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • call 1300 620 722
  • email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • by appointment: Level 13, 53 Albert Street
    BRISBANE QLD 4000
  • Post: PO Box 15031
    CITY EAST QLD 4002

If a complaint is made vexatiously or for improper purposes, the complainant may be prosecuted under the amended Local Government Act 2009.

1300 620 722
By appointment:
Level 13
53 Albert Street
BRISBANE QLD 4000

Feedback

  • We value your feedback. Please let us know what we are doing well and how we can improve.